Important Notice on Lighter Shipments
At Cigar Accessories Warehouse, we want our customers to be fully informed about special shipping regulations that may affect lighter orders.
Customs & Regulations
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Some countries classify lighters as containing flammable liquids, even though we always empty the fuel before shipping.
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In rare cases, customs authorities may reject lighter shipments due to these regulations.
What Happens If a Shipment Is Rejected?
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If your package is returned to us by customs, we will resend your order using an alternative carrier to minimize the chance of further rejection.
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No extra fee will be charged to our customers for reshipment.
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If you prefer not to wait for reshipment, you may request a cancellation of your order and receive a full refund.
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If no cancellation request is received from the buyer, we will always repost the package once it returns to us.
Delivery Address Requirements
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Some postal carriers and customs agencies do not deliver to P.O. Boxes.
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To avoid delays or returns, we strongly recommend providing a valid street/residential address for all lighter orders.
Warehouse Locations
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Orders may be shipped from either our Asia or North America warehouses, depending on product availability.
⚠️ Important Reminder: While we take every precaution to ensure smooth delivery, international shipping regulations vary by country. Please check your local import rules if you are uncertain.